How Trends In Communications Are Shaping Enterprise Telephone Systems

الجمعة، 8 ديسمبر 2017

By Anna Hamilton


Much has been said about how emerging technologies are changing the world of enterprise communications. While there's no doubt that some of these concepts are indeed redefining telephone sytems Vancouver, what really matters is whether or not one embraces the evolution. In other words, having the foresight to recognize key trends could make a huge difference in the future of your company.

Although keeping communications secure was relatively easy with traditional landlines, the same can't be said of VoIP systems, especially those based on cloud platforms. This has forced providers to channel more resources into developing security measures, offering better safeguards with each package they launch into service. Businesses also need to upgrade their networks to minimize the risk of falling victim to attacks.

Gone are the days when businesses could provide their employees with multiple channels, each serving a single purpose. Users now demand a seamless experience when connecting via different systems and, as a result, companies are now having to consolidate their voice, text and video applications into a single platform. This eliminates the confusion that often results from switching channels, and VoIP often comes in handy during the integration process.

For remote workers, the ability to use personal devices as VoIP channels is crucial. Such individuals need to use their office extensions even when they're working far away from home, whether for personal or business purposes. This is why more organizations are now embracing Mobile VoIP. Besides facilitating collaboration between remote teams, it also provides the same cost benefits businesses reap from traditional VoIP technology.

The ability to sync data and content across platforms has become so huge that most people don't even think much about it. This could explain why more VoIP solutions now allow users to link them up with other enterprise tools. Although this trend has mostly been driven by the demand for flexible tools from staff teams, businesses also stand to gain from the cost efficiencies resulting from integration.

Those who've been following trends in online communications know that the space has been heading in a mobile direction for some time now. It thus comes as no surprise that more players are now embracing WebRTC, a concept that was previously seen as disruptive to existing technologies. Considering how cost-effective it is as a solution for bridging mobile and web-based communications, one can only wonder why it took so long to convince skeptics.

Of all the concepts being introduced into the VoIP market today, the IoT is arguably the most significant. Experts predict that about 30 billion smart devices will join the global network that is the Internet of Things. As a result, it will be possible for workers to access the office from virtually anywhere with their VoIP-enabled phones, and this is just one of the opportunities presented by the IoT.

The current business communications landscape hardly resembles what it did just several years ago. If you don't pay attention to upcoming trends, it won't take much time before you find yourself in an unfamiliar territory. On the other hand, having a good idea of what you need to be doing right now to prepare for the future could see you gain a an advantage over your competitors.




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